Payments to WBEE are made by UPI or bank transfer using the WBEE QR code. Our team confirms each payment, usually within one working day.
Candidate subscription
- Full refund if you ask within 7 days of payment and have not yet applied for a job, downloaded or printed a resume, or shared a resume link under it.
- Otherwise the subscription runs to its end date; no part-refunds for unused time.
AI credits
- Credits do not expire while your account is open.
- If an AI task fails, its credits come back automatically; credits for an AI job post that WBEE rejects are returned.
- Unused credits are refunded on request within 30 days of purchase; credits already used are not refundable.
WBEE Employer Plan
- Full refund if you ask within 7 days of payment and have not opened a candidate profile or contacted a candidate under the plan.
- Otherwise the plan runs to its end date; no part-refunds for unused time.
- If WBEE suspends an employer for breaking the Terms of Use, no refund is due.
How refunds are paid
To the account the payment came from, within 7 working days of approval. Duplicate payments are always refunded. Write to support@wbee.global with your transaction reference.